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2024 | OriginalPaper | Buchkapitel

Humanitarian Operations Performance: A Logistics Preparedness Framework During Flood in Malaysia

verfasst von : Zeti Suzila Mat Jusoh, Shaliza Alwi, Mohd Fathi Abu Yaziz, Wan Mohd Al Faizee Wan Ab Rahaman

Erschienen in: AI in Business: Opportunities and Limitations

Verlag: Springer Nature Switzerland

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Abstract

Humanitarian businesses have to plan their logistics needs, plan the components they have to acquire, and supply them to the affected regions swiftly, which calls for cautious planning. With the growing number of catastrophes occurring every year, humanitarian operations have to be capable of supplying aid efficiently. This research paper analyzes the Malaysian humanitarian operations scenario as well as the logistical readiness challenges between the government agencies, namely the Malaysian Civil Defense Force (MCDF) and Non-Governmental Organizations (NGOs) registered with the National Disaster Management Agency (NADMA) during humanitarian operations in Malaysia. As a result, this study leveraged prior literature to provide a conceptual framework and identified three critical aspects of a successful humanitarian operations framework: logistical planning, human resource management, and logistics coordination. The NGOs additionally play a key function in easing the workloads of the authorities over the control of the post-disaster humanitarian useful resource distribution process. The most important factor for successful humanitarian operations is logistical readiness. The results showed that there were numerous logistical bottlenecks in humanitarian operations, which were caused not by the inefficiency of the humanitarian organizations but by the insecurity during the flood. As a result, a contingency plan must be developed to minimize possible risks and disruptions. Previous studies had concluded that inefficiency was the prime cause of late aid received. However, insecurity issues during catastrophes were found to be the primary factor of recurring bottlenecks in aid relief.

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Titel: Humanitarian Operations Performance: A Logistics Preparedness Framework During Flood in Malaysia
verfasst von: Zeti Suzila Mat Jusoh
Shaliza Alwi
Mohd Fathi Abu Yaziz
Wan Mohd Al Faizee Wan Ab Rahaman
Verlag: Springer Nature Switzerland
Buch: AI in Business: Opportunities and Limitations
Print ISBN: 978-3-031-49543-4

Electronic ISBN: 978-3-031-49544-1

Copyright-Jahr: 2024
DOI: https://doi.org/10.1007/978-3-031-49544-1_50

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